Welcome

Orange Cat Art features photography by sisters Jill & Sheri, who love the outdoors and the beauty they find there. We are based in North Carolina, but our photography ranges beyond the Tar Heel State to the American Southwest and around the globe.

All of our photography is digitally processed by Jill, and each note card or print is created individually.

Prints: Unless otherwise requested, prints are printed on archival matte-surface paper, with a softened border, and signed on the front in the lower right-hand corner. The image, plus border and signature, will fit easily in a standard size pre-cut mat or frame.

Note cards: Photos are printed on lightly textured watercolor paper, and hand-folded and cut. 4 cards & envelopes in set. Cards measure 5.5 x 4" (A2 stationery size)

Note card sets are packaged in sealed clear cello bags. If your order is for a gift, or if you just like a little frou-frou for yourself (and who doesn’t now & then?), check out the “Gift Bag Upgrade” here: http://www.etsy.com/view_listing.php?listing_id=43402796.

Payments

Payment is required before an item will be shipped. We accept Etsy Direct, Paypal and personal checks. Please understand that when paying by check, shipment will not be made until the check has cleared.

North Carolina residents will be charged 7.25% sales tax.

Shipping

Orders are normally shipped 3-5 business days after payment is received. Large orders may take an additional day or two, but we will always keep you informed of when items will ship.

Domestic orders will be shipped via USPS First Class. Priority or other expedited shipping can be arranged by request. Please contact us before purchasing or make your request in the notes, and we will set up a custom listing or contact you to discuss payment.

We are happy to ship internationally, but the buyer will be responsible for customs fees.

We are happy to ship to "giftees!" Buyer is responsible for providing an accurate address and allowing time for shipment before the big day. If you include a message, we will include a handwritten note "from you". ;)

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

We want you to be happy with your purchase! But, if you're not, item(s) may be returned. Please contact us within 7 days of delivery, and return your purchase within 3 weeks of delivery for full refund or credit, excluding shipping fees. Refund or credit will be issued when items are received in their original condition.

Buyer will pay the necessary shipping for a return.

Additional

Custom orders are welcome! Need cards for a special announcement or invitation? We can add your message to the front or inside of any card. Just contact us with your ideas.

Custom orders require a 50% deposit, once the specifics of the order have been agreed upon. This deposit is non-refundable, and custom printed items cannot be returned.

Special requests, such as custom note card sets, or purchases for wholesale, are welcome, too! Just drop us a line - we look forward to working with you!

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